Terms of Use and Service

1.1 Additional Terms and Policies

Our Privacy Policy, Subscription Policy, and Cookie Policy are incorporated into these Terms by reference. Additional policies or notices posted on the Service from time to time are also incorporated by reference.

1.2 Changes to These Terms

We may update these Terms at our sole discretion. Material changes will be communicated via email or in-app notice. The "Last Updated" date above reflects the most recent revision. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

3.1 Not a Medical Device

Auralyo is a structured audio productivity application designed to support focus, deep work, and cognitive performance through evidence-informed audio design. Auralyo is NOT a medical device and does NOT diagnose, treat, cure, mitigate, or prevent any medical or psychological condition, including ADHD, anxiety, depression, or any other condition.

Auralyo does not manipulate brainwaves or make clinical claims. Research referenced on our website informs our design approach — it does not constitute medical advice. The Service is intended for general productivity and cognitive performance support only. CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE RELYING ON THIS SERVICE FOR ANY HEALTH-RELATED DECISIONS.

3.2 No Guarantee of Results

Individual results vary based on personal effort, consistency, work habits, cognitive profile, and other factors beyond our control. Testimonials, projected performance charts, and promotional materials reflect individual experiences and do not guarantee identical outcomes. Any projected timelines shown during onboarding are non-customised illustrations; individual results may vary.

3.3 Accuracy of Content

We strive to provide accurate, science-informed content. However, we do not guarantee that all content is error-free, complete, or current. Personalised recommendations generated via quiz are tailored to your stated preferences but do not constitute professional advice.

4.1 Subscription Options

Auralyo offers subscription-based access to its full content library and features. Available plans, pricing, billing periods, and introductory offer terms are displayed on the payment screen or at checkout before payment authorisation. Current introductory plans include:

4.2 Introductory Pricing and Automatic Renewal

The prices above are introductory offers (approximately 60% off the standard renewal rate). Your first billing period will be charged at the introductory rate displayed at purchase. Subsequent billing periods will automatically renew at the standard renewal rate specified above, unless you cancel before the next renewal date.

BY PURCHASING A SUBSCRIPTION, YOU AUTHORISE THE APPLICABLE BILLING ENTITY TO CHARGE YOUR SELECTED PAYMENT METHOD AUTOMATICALLY AT THE BEGINNING OF EACH RENEWAL PERIOD AT THE THEN-APPLICABLE RENEWAL RATE, UNTIL YOU CANCEL.

4.3 Payment Methods

Web subscription purchases are processed by GoShapers L.L.C-FZ via one or more of the following authorised payment processors, depending on your location and checkout method: (a) Stripe, Inc. — credit and debit cards, Apple Pay, Google Pay, and other Stripe-supported payment methods; (b) Paddle.com Market Limited (“Paddle”) — acting as our authorised merchant of record for certain markets, processing credit and debit cards and other Paddle-supported methods; and (c) PayPal (Europe) S.àr.l. et Cie, S.C.A. (“PayPal”) — PayPal balance, PayPal Credit, and linked payment methods where PayPal checkout is offered. For in-app purchases, payments are processed by Apple or Google in accordance with their respective billing terms. Where Paddle acts as merchant of record, the Paddle Buyer Terms (available at paddle.com/legal/buyer-terms) apply to your transaction and are incorporated into these Terms by reference. All processors are subject to their own terms and privacy policies, which you should review before completing a purchase.

4.4 Promo Codes

Promotional codes are personal, non-transferable, have no cash value, and are subject to the specific terms displayed at the time of issuance. We reserve the right to modify or revoke promotional codes at any time.

4.5 Price Changes

We may modify subscription fees at any time. Where required by applicable law, we will notify you of pricing changes before they take effect. If you do not agree to a price change, you may cancel before the new price takes effect.

4.6 Failure to Pay

If a payment is declined, we may notify you to update your payment method. If the issue is not resolved, we reserve the right to suspend or terminate your access. Account data may be lost and we are not responsible for restoration.

5.1 30-Day Satisfaction Guarantee (Web Purchases)

If, within the first 30 days from your initial web purchase date, you have genuinely engaged with the Service (completed at least 5 focus sessions) and have not experienced meaningful benefit, you may request a full refund by contacting support@auralyo.com. This guarantee applies once per customer account and does not apply to renewal periods.

To request a refund: (a) email support@auralyo.com with subject "Refund Request"; (b) include your account email, purchase date, and brief explanation; (c) confirm you have completed at least 5 sessions. Eligible refunds will be processed within 15 business days to your original payment method.

5.2 In-App Purchases

If you subscribed through the Apple App Store, all billing and refund requests are managed exclusively by Apple. If you subscribed through Google Play, all billing and refund requests are managed exclusively by Google. We cannot process refunds for in-app purchases.

5.3 EU and UK Residents — Right of Withdrawal

If you are a resident of the European Union or the United Kingdom, you have the legal right to withdraw from a contract for the purchase of digital services within 14 days of purchase under EU Consumer Rights Directive (2011/83/EU) and applicable UK law.

You expressly request that we begin providing the Service immediately upon purchase. By doing so, you acknowledge that you will lose your right of withdrawal once you commence your first audio session, at which point the digital content has been delivered to you. If you have not commenced any session, you retain the full 14-day withdrawal right. To exercise this right, contact support@auralyo.com before commencing any session.

5.4 US State-Specific Refund Rights

If you reside in California or Connecticut and cancel your web purchase at any time before midnight of the third business day following the date of purchase, we will provide a full refund regardless of whether you have accessed the Service.

7.1 Licence Grant

Subject to your compliance with these Terms and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes on devices you own or control.

7.2 Restrictions

You may not: (a) copy, modify, distribute, sell, or sublicence any part of the Service; (b) reverse-engineer, decompile, or extract source code; (c) use automated systems, bots, or scrapers to access the Service; (d) use the Service or its content to train artificial intelligence or machine learning models; (e) use the Service for commercial purposes without written consent; (f) circumvent any technical protection measures; or (g) use the Service in violation of any applicable law.

7.3 Service Uptime

Auralyo provides a service uptime target of 99% of available time per month. If we fail to meet this target in a given month, you may contact us to request a credit against your next billing period. Credits may only be used for future purchases and have no cash value. This target does not apply to scheduled maintenance, interruptions caused by your equipment or network, or causes beyond our reasonable control.

7.4 Service Modifications

We may update, modify, suspend, or discontinue any aspect of the Service at any time without liability. Certain features may not be available in all regions or on all devices.

11.1 California Residents — Waiver of Unknown Claims

IF YOU ARE A RESIDENT OF CALIFORNIA, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE." BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS CURRENTLY UNKNOWN OR UNSUSPECTED.

12.1 Scope of This Agreement

This Section 12 (the "Arbitration Agreement") applies to all disputes between you and GoShapers L.L.C-FZ and its affiliates, officers, employees, agents, successors, and assigns (collectively "GoShapers L.L.C-FZ"). A "Dispute" means any claim, controversy, or legal action — whether based on contract, tort, statute, common law, or any other theory — arising from or relating to these Terms, the Service, your subscription, any billing matter, or any interaction with any Auralyo Party.

This Arbitration Agreement is governed by the US Federal Arbitration Act (9 U.S.C. § 1 et seq.) and evidences a transaction involving interstate and international commerce. The FAA governs the interpretation and enforcement of this Section regardless of any governing law provision elsewhere in these Terms.

12.2 Mandatory Informal Resolution — Required Before Arbitration

Before initiating any arbitration or court proceeding, the initiating party must send the other party a written Notice of Dispute ("Notice"). A Notice from you must be sent to legal@auralyo.com and must include: (i) your full name, mailing address, and account email; (ii) a detailed description of the Dispute and all relevant facts; (iii) a specific statement of the relief sought, including a calculation of any monetary damages claimed; (iv) any relevant account information, screenshots, or documentation; and (v) your personally signed statement (not your attorney's) verifying the accuracy of the contents. A Notice must be individualised — it may only concern your own dispute, not any other person's.

After receipt of a complete Notice, you and the relevant Auralyo Party agree to engage in good-faith informal resolution for a period of 60 days. As part of this process, both parties agree to participate in at least one individualised video conference (via Zoom, Google Meet, Microsoft Teams, or a mutually agreed platform) to be scheduled within the 60-day period. If you are represented by an attorney, you must personally attend and participate. The 60-day period may be extended by mutual written agreement if resolution appears imminent.

Compliance with these Mandatory Informal Resolution Procedures — including the Notice requirements and the video conference — is a condition precedent to initiating any arbitration proceeding. The arbitration provider shall not accept or administer any demand for arbitration unless the initiating party certifies in writing that these procedures were fully completed. Failure to comply is a breach of this Arbitration Agreement, and a court of competent jurisdiction may enjoin any non-compliant arbitration proceeding.

All offers, statements, and conduct during the Mandatory Informal Resolution process are confidential and not admissible in any subsequent proceeding except as required to certify completion.

12.3 Binding Individual Arbitration

If informal resolution fails after the 60-day period, all Disputes shall be resolved through binding arbitration administered by National Arbitration & Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures ("NAM Rules"), as modified by this Section. NAM Rules are available at www.namadr.com. If NAM is unavailable or unwilling to administer the arbitration, the parties shall mutually agree on an alternative administrator; if they cannot agree, a court of competent jurisdiction shall appoint one pursuant to 9 U.S.C. § 5.

The arbitration shall be conducted: (a) in English; (b) remotely by video or written submissions, unless both parties agree otherwise or the arbitrator determines an in-person hearing is necessary; (c) before a single impartial arbitrator appointed pursuant to NAM Rules. The arbitrator shall apply the substantive law of Dubai, UAE (DIFC principles), as modified by the applicable mandatory consumer protection law of the user’s country of residence. The arbitrator's decision shall be in writing, stating reasons, and shall be issued within 120 days of appointment (extendable by 30 days). The award is binding only between the individual parties and has no precedential effect.

12.4 Class Action and Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

(A) YOU AND THE AURALYO PARTIES WAIVE THE RIGHT TO A JURY TRIAL FOR ALL DISPUTES.
(B) YOU AND THE AURALYO PARTIES WAIVE THE RIGHT TO FILE OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING OF ANY KIND, WHETHER IN COURT OR IN ARBITRATION.
(C) THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOUR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT INDIVIDUAL'S CLAIM.
(D) THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE CLAIMS, CONDUCT CLASS PROCEEDINGS, OR AWARD RELIEF ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS.

IF A COURT DETERMINES THAT ANY PART OF THIS CLASS ACTION WAIVER IS UNENFORCEABLE FOR A PARTICULAR CLAIM, THEN THAT SPECIFIC CLAIM SHALL PROCEED IN COURT BUT SHALL BE STAYED PENDING RESOLUTION OF ALL REMAINING INDIVIDUAL ARBITRATION CLAIMS. IF THIS ENTIRE PARAGRAPH IS FOUND UNENFORCEABLE, THE ENTIRETY OF SECTION 12.3 SHALL BE VOID, BUT THE JURY TRIAL WAIVER AND INFORMAL DISPUTE RESOLUTION REQUIREMENTS SHALL SURVIVE.

12.5 Mass Arbitration Procedures — Additional Protection

If 25 or more claimants submit Notices of Dispute raising substantially similar claims against any Auralyo Party within a 180-day period (a "Mass Filing"), the following procedures apply to manage the proceedings efficiently and equitably.

Stage 1 — Bellwether Process: From all Mass Filing claimants, NAM shall randomly select 10 cases (5 chosen by claimants, 5 chosen by Auralyo) to proceed as bellwether arbitrations. Each bellwether case shall be arbitrated individually under the standard procedures in Section 12.3. All remaining Mass Filing cases shall be stayed pending completion of all 10 bellwether arbitrations. The bellwether process is designed to inform the parties about the merits of typical claims and facilitate global resolution.

Stage 2 — Global Mediation: Within 30 days after completion of all bellwether arbitrations, the parties shall engage in a global mediation session before a single mediator agreed upon by both parties (or appointed by NAM if the parties cannot agree), with the goal of resolving all remaining stayed claims. Each party shall have at least one representative with full settlement authority participate in the mediation.

Stage 3 — Remaining Claims: If global mediation fails to resolve all remaining claims within 60 days of the mediation session, the remaining stayed claims may proceed to individual arbitration in batches of 10 per month, in the order determined by NAM, until all claims are resolved. No more than 10 Mass Filing claims may proceed simultaneously in any calendar month without written agreement of both parties.

NAM filing fees for Mass Filing claims shall be governed by NAM's Mass Filing Fee Schedule. Auralyo shall pay its share of arbitration fees as required by NAM Rules. Auralyo shall not be responsible for fees incurred by claimants who failed to comply with the Mandatory Informal Resolution Procedures.

This Mass Arbitration procedure is the exclusive mechanism for resolving Mass Filings. Any attempt to circumvent these procedures — including by filing nominally individual arbitrations as part of a coordinated campaign without completing the Mandatory Informal Resolution Procedures — constitutes a breach of this Arbitration Agreement and may be enjoined by a court of competent jurisdiction.

12.6 Small Claims Court

Either party may elect to bring individual claims in a small claims court of competent jurisdiction, provided the claim qualifies under that court's jurisdictional and monetary limits and proceeds only on an individual basis. If a party has already submitted an arbitration demand, the other party may elect to have the matter heard in small claims court, in which case the arbitration shall be administratively closed.

12.7 Equitable Relief

Notwithstanding anything in this Section 12, either party may seek injunctive or other equitable relief in the state or federal courts of Delaware, United States, to prevent irreparable harm pending the outcome of arbitration, or to enforce the provisions of this Arbitration Agreement. This exception does not constitute a waiver of the arbitration obligation for the underlying Dispute.

12.8 Arbitration Fees

Arbitration fees shall be governed by NAM Rules and NAM's fee schedule in effect at the time the arbitration is filed. If the arbitrator determines that arbitration fees would be prohibitive for you relative to litigation costs, Auralyo will pay such portion of your filing, arbitrator, and hearing fees as the arbitrator determines necessary, unless the arbitrator finds your claim was frivolous or brought in bad faith.

12.9 Confidentiality

All arbitration proceedings, filings, awards, and related documents shall be kept strictly confidential by both parties, their counsel, and the arbitrator, except as required by law or to enforce an award. The arbitrator shall issue a confidentiality order upon request of either party.

12.10 Settlement Offers and Offers of Judgment

At least ten (10) calendar days before the date set for the arbitration hearing, either party may serve a written offer of settlement or offer of judgment upon the other party to resolve the Dispute on specified terms. If the offer is accepted, the parties shall submit the offer with proof of acceptance to the arbitrator, who shall enter a final award accordingly.

If the offer is not accepted within thirty (30) calendar days after it is made, or before the arbitration hearing begins, whichever occurs first, it shall be deemed withdrawn and may not be introduced as evidence in the arbitration proceeding.

Cost-shifting on rejection: If a party makes a written settlement offer that is not accepted by the other party, and the non-accepting party subsequently fails to obtain a final arbitration award more favourable than the terms of the rejected offer, then the non-accepting party shall not recover their post-offer costs and shall pay the offering party’s reasonable post-offer costs, which may include reasonable attorneys’ fees to the extent they are recoverable by applicable statute, in an amount not to exceed the damages awarded in the final award.

Mass Filing settlement offers: For Mass Filing proceedings under Section 12.5, the parties agree that any settlement offer containing materially identical terms for multiple claimants shall be resolved by a single arbitrator to the extent such offers contain the same material terms. Where claimants are represented by counsel, counsel agrees to communicate individual settlement offers to each arbitration claimant to whom such offers are extended, promptly and in writing.

12.11 Opt-Out

You may opt out of this Arbitration Agreement within 30 days of first using the Service or first agreeing to these Terms, whichever is earlier. To opt out, send an email to legal@auralyo.com with subject line "Arbitration Opt-Out" including your name, account email address, and a clear statement that you wish to opt out of the arbitration agreement. Opting out does not affect any other provision of these Terms and does not affect Disputes that arose before your opt-out.

12.12 Severability

If any provision of this Arbitration Agreement is found invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force. Specifically: if the Class Action Waiver in Section 12.4 is found unenforceable, Section 12.3 shall be void for that claim; if the jury trial waiver is found unenforceable, it shall be severed but the arbitration obligation shall survive.

12.13 Survival

This Arbitration Agreement shall survive termination of your account, cancellation of your subscription, and any termination of these Terms.

12.14 Governing Law for This Section

Notwithstanding Section XIII below, this Arbitration Agreement is governed exclusively by the Federal Arbitration Act. The FAA preempts any state or foreign law that would otherwise render this agreement unenforceable. Delaware courts shall have exclusive jurisdiction to compel arbitration, enforce arbitration awards, or grant equitable relief under this Section.

18.1 General Indemnification Obligation

You agree to defend, indemnify, and hold harmless GoShapers L.L.C-FZ and each of its respective affiliates, parent companies, subsidiaries, officers, directors, employees, agents, partners, licensors, contractors, successors, and assigns (each individually, an “Indemnitee” and collectively, the “Indemnitees”) from and against any and all losses, damages, liabilities, deficiencies, claims, demands, judgments, settlements, interest, penalties, fines, costs, and expenses of any kind — including but not limited to reasonable legal fees, attorneys’ fees, and professional fees — arising directly or indirectly from:

● Your access to or use of the Service, including any actions taken on or through the Service by you or anyone using your account or device with or without your authorisation;
● Your breach of these Terms or any representation, warranty, or obligation made by you herein;
● Any content, Submission, or material you provide to or through the Service, including any claim that such content infringes, misappropriates, or violates the intellectual property rights, privacy rights, publicity rights, moral rights, or any other proprietary or legal rights of any third party;
● Your violation of any applicable law, statute, regulation, rule, order, or code, including data protection, consumer protection, and intellectual property laws;
● Any claims related to property damage, personal injury, bodily harm, psychological harm, or death arising from your use of the Service in violation of these Terms or applicable law;
● Any dispute or claim brought by a third party arising from your conduct, your Submissions, or your interaction with other users of the Service; and
● Your wilful misconduct, fraud, gross negligence, or intentional misrepresentation in connection with the Service.

18.2 Defence Control and Settlement

GoShapers L.L.C-FZ reservess the right, at their sole discretion and at your expense, to assume full and exclusive control of the defence, negotiation, and resolution of any claim, action, or proceeding for which you are required to indemnify us. You agree to fully and promptly cooperate with our defence efforts, including providing all information, documents, and assistance reasonably requested. You acknowledge that the GoShapers L.L.C-FZ has sole discretion to select legal counsel and determine legal strategy in any indemnified matter.

You may not, without the prior written consent of the affected Indemnitee: (a) settle any claim that imposes any financial liability, obligation, restriction, or admission of fault on any Indemnitee; (b) make any public statement regarding any indemnified claim that could reasonably be construed as an admission of liability by any Indemnitee; or (c) take any action in connection with an indemnified claim that could prejudice the Indemnitee’s legal position. Any settlement that requires GoShapers L.L.C-FZ’s consent must be approved in writing by a duly authorised representative of GoShapers L.L.C-FZ before becoming effective.

18.3 Scope of Indemnified Losses

The indemnification obligations in this Section extend to all losses and expenses arising from or related to an indemnified claim, including: reasonable legal fees and disbursements; court costs and filing fees; expert witness fees; settlement amounts approved in accordance with Section 18.2; regulatory fines or penalties imposed as a direct result of your conduct; costs of investigating and responding to the claim; and reputational harm remediation costs reasonably incurred by any Indemnitee.

18.4 Survival and Independence

Your indemnification obligations under this Section shall survive termination of your account, cancellation of your subscription, and any termination or expiry of these Terms. These obligations are independent of, and shall not be limited by, any limitation of liability in Section XI. The existence of any insurance coverage you may hold does not limit your indemnification obligations.

19.1 Licence to Submissions

If you submit, post, or provide to us any content including without limitation photographs, testimonials, focus session results, ideas, reviews, comments, feedback, ratings, or suggestions (collectively, “Submissions”), you grant GoShapers L.L.C-FZ and its affiliates a perpetual, worldwide, royalty-free, non-exclusive, sublicensable licence to use, copy, display, publish, distribute, translate, adapt, and create derivative works from your Submissions for the purposes of operating, improving, and marketing the Service. You retain full ownership of your Submissions. This licence does not permit us to sell your Submissions as standalone products or to use them in ways unrelated to Auralyo.

19.2 Your Representations

By providing a Submission, you represent and warrant that: (a) you own or have sufficient rights to grant the licence above; (b) your Submission does not infringe any copyright, trade mark, privacy, publicity, or other right of any third party; (c) your Submission is not false, misleading, defamatory, obscene, or otherwise unlawful; and (d) if your Submission contains personal data of any third party, you have obtained all necessary consents to share that data with us.

19.3 Editorial Discretion

We reserve the right to correct grammatical or typographical errors in Submissions, to shorten Submissions prior to publication or use, and to review all Submissions before deciding whether to publish or use them. We are under no obligation to publish, use, or respond to any Submission. We do not pay compensation for Submissions unless separately agreed in writing. We also reserve the right to remove any Submission at any time at our sole discretion.

19.4 FTC Compliance — Testimonials and Endorsements

Testimonials and reviews published by Auralyo reflect the individual experience of the submitting user and do not guarantee identical or similar results for all users. Individual results vary based on consistency of use, personal work habits, cognitive profile, task type, and other factors unique to each individual. We do not suppress negative reviews. Where required by the FTC Endorsement Guides (16 C.F.R. Part 255) and equivalent applicable law, any material connection between a reviewer and Auralyo — including if a reviewer received a free subscription, discount, or other benefit in exchange for a review — will be clearly and conspicuously disclosed. Average or typical results, where stated in our marketing materials, are based on aggregated user data collected through the Service and are clearly labelled as such.

19.5 EU Users — Personal Data in Submissions

If your Submission contains personal data within the meaning of the GDPR, it will be processed in accordance with our Privacy Policy. The legal basis for processing testimonials and reviews for marketing purposes is your consent (GDPR Article 6(1)(a)). You may withdraw your consent at any time by contacting privacy@auralyo.com, after which we will remove your Submission from all active marketing use within 30 days. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal, and does not require us to delete Submissions from archival or backup systems where removal would be disproportionately burdensome.

20.1 Entire Agreement

These Terms, together with our Privacy Policy, Subscription Policy, and Cookie Policy, constitute the entire agreement between you and the GoShapers L.L.C-FZ regarding the Service and supersede all prior agreements.

20.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20.4 Assignment

You may not assign your rights or obligations under these Terms without prior written consent. The GoShapers L.L.C-FZ may assign its rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

20.5 Force Majeure

Neither Auralyo Party is liable for any failure or delay in performance caused by circumstances beyond reasonable control, including natural disasters, internet outages, government actions, or third-party service failures.

20.6 Electronic Communications and Contract Formation

All communications between you and the GoShapers L.L.C-FZ — including notices, disclosures, agreements, and these Terms — may be made electronically. You acknowledge that electronic communications, including emails, platform notifications, in-app messages, and digital agreements, hold the same legal weight as written paper documents and are fully binding to the same extent.

By clicking any button labelled “CONTINUE,” “SUBMIT,” “REGISTER,” “START SUBSCRIPTION,” “GET MY PLAN,” “I AGREE,” or any equivalent acceptance mechanism in the Auralyo application, website, or web quiz funnel, you: (a) affirmatively confirm that you have read and understood these Terms; (b) express your intent to be legally bound by these Terms and all policies incorporated by reference; and (c) provide a valid electronic signature with the same legal effect as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.), the UETA, and equivalent applicable law.

Your acceptance of these Terms is recorded with a timestamp and your IP address at the point of acceptance. These records are maintained by us and constitute prima facie evidence of the formation of a binding contract between you and the applicable Auralyo Party. You may request a copy of your acceptance record by contacting legal@auralyo.com.

20.7 Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. This limitation does not apply to claims brought by government agencies or to claims where applicable mandatory law provides a longer period.

21.1 Policy

GoShapers L.L.C-FZ respects the intellectual property rights of others and expects users of the Service to do the same. We comply with the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”) and respond to properly submitted notices of alleged copyright infringement. Intellectual property disputes are expressly excluded from the arbitration obligation in Section XII and may be brought directly in a court of competent jurisdiction.

21.2 Reporting Alleged Infringement

If you believe that content available on or through the Service infringes your copyright, you may submit a written Notification of Claimed Infringement (“DMCA Notice”) to our Designated Copyright Agent. Please note: you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that material is infringing. A valid DMCA Notice must include all of the following:

● A physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
● Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered in a single notification;
● Identification of the specific material claimed to be infringing and information reasonably sufficient to permit us to locate it on the Service (e.g., URL or in-app location);
● Your name, address, telephone number, and email address;
● A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
● A statement made under penalty of perjury that the information in the Notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner’s behalf.

Send your DMCA Notice to our Designated Copyright Agent by email at: legal@auralyo.com with subject line “DMCA Notice — Copyright Claim”.

21.3 Counter-Notification

If you believe your material was removed or disabled due to a mistake or misidentification, you may submit a written counter-notification to legal@auralyo.com. A valid counter-notification must include: (a) your physical or electronic signature; (b) identification of the material removed and its prior location; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; (d) your name, address, telephone number, and email address; and (e) a statement that you consent to the jurisdiction of the federal court in your district (or, if outside the US, any judicial district in which we may be found) and that you will accept service of process from the person who submitted the original DMCA Notice.

21.4 Repeat Infringers

We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are found to be repeat infringers of copyright or other intellectual property rights.